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Frequently Asked Question!
Please contact our customer service to confirm the installation time on your device
Formal invoices can be issued for all our products. Please contact customer service for confirmation regarding invoice issuance and mailing.
We are a full industry chain, from development and design, mold opening and die casting, stamping and injection molding, patch assembly, production testing, installation and after-sales service. Welcome to call customer service for cooperation.
The company produces smart door locks such as hotel locks, household locks, networked apartment locks, and campus locks. They can be connected to PMS, apartment management platforms, and smart homes. They can be developed and customized according to customer needs. Please call customer service to discuss cooperation.
Yes. In order to reduce the pressure on agents, the company has relaxed the conditions a lot. You only need to order some samples and prepare two or three types of each sample. Welcome to call customer service to discuss cooperation.
Every product we ship out of the factory will be fully tested. Our company is one of the drafting units of the electronic lock standard GA374-2019. The products are strictly produced in accordance with the standards, and the product quality can be fully trusted.
First of all, electronic locks have a backup power supply interface. When there is no electricity, the USB interface can be used for power supply. In case of a circuit failure and the lock cannot be opened at all, the electronic lock still has a spare key that can be used. However, this situation almost never occurs.
Our products are all independently developed and can be customized according to your requirements. At present, our door locks can be connected to the system through the API interface, or directly linked to the APP you specify, as long as both parties do technical docking. Welcome to call customer service to discuss cooperation.
TUYA mainly focuses on smart home and home intelligence. TT LOCK mainly focuses on the management of smart locks and lock operation and management.
Please contact customer service and provide photos and dimensions of the door. We will provide you with professional answers and services.
Please contact customer service for installation video tutorial.
For bulk purchases, please contact our customer service to apply for more discounts.
1: What is the hydrogen concentration?
Answer: 2500-3500PPB
2: How much can it be used after one charge?
Answer: It can be used 15 times after one charge, and it takes 1-2 hours to charge once
3: Will the bottle leak?
Answer: It will not leak, we use IPX6 technology
4: Can it be filled with hot water?
Answer: Yes
1: How many times can you spray once?
Answer: 45 seconds each time
2: How much water should be added at a time?
Answer: 12 ml
3: How much hydrogen content is there in one spray?
Answer: About 1000PPB
1: What is the flow rate of water?
Answer: 800G high flow rate
2: What is the accuracy of water filtration?
Answer: 0.0001
3: Can it be drunk directly?
Answer: It is equipped with RO membrane to intercept harmful substances in the water and can be drunk directly
4: Can the filter element be replaced directly?
Answer: When replacing the filter element, you need to cut off the power and water before replacing it
1: How much hydrogen is in the water?
Answer: About 2000➕PPB
2: How much water can be put in the water tank?
Answer: The water tank can hold 0.6L of water. It is recommended to connect to the RO water machine for more convenient use
3: Does it produce hot water?
Answer: The water temperature is controlled at 45-50 degrees
1: How often should the filter be replaced?
Answer: Normally 1-2 years, it is recommended to replace it according to the local water quality.
2: What is the water output capacity per minute?
Answer: 2.5L/minute.
3: Is the installation complicated?
Answer: The installation is very simple, just connect the water pipe to the faucet.